I am from ProfileGrid team and I sincerely apologise for the issues you faced while using our product. While conceptualising the plugin we hoped that admins will use separate details section from every group to be added to the user profile for group specific details. It does not necessarily have to be Personal Details (which it is named by default) and can be easily renamed. For example, a Birdwatchers group would request users to fill different set of profile fields than, say, a group for Hikers.

We do understand that not all admins will like to use a setup like this and we are planning to make this optional very soon. Since it was visualised like this from ground-up, we need to ensure backward compatibility and avoid adversely impacting anyone who wants to use it in original form.

Moving to your second issue, the URL field is mapped to WordPress’ default Website field in user profiles which cannot be replicated limiting our own field’s flexibility. We will soon introduce a separate user-meta mapped field which can be added multiple times.

We know we have let you down with couple of decisions we made during early product cycle, and which were not easy to change later (or else we would have already done by now). But this is going to change very soon. We would love to see you return to ProfileGrid later and explore all the new features we have been adding over months. Plus there is a lot more in the pipeline.

Thanks for your support!